Utility Billing

250 S. 4th St., Room 200
Minneapolis, MN 55415
UBCustomer@minneapolismn.gov
(612) 673-1114
(612) 673-2684 (fax)

Monday - Friday
8:00 a.m. to 4:00 p.m.

Minneapolis Utility Billing

Utility Billing provides billing services for the citizens of Minneapolis for their water, sewer, stormwater, solid waste and recycling services.

Online Account Access ebill-icon
View and manage account information, sign up to receive paperless bills, make one time payments, or set up customer-managed recurring payments. 
Important Reminder: During the winter months, the area surrounding the water meter must be properly heated to avoid frozen equipment. The water service line from the street may also freeze. Click here for more information on frozen service lines.

Sign Up for Automatic Bill Payment
The payments drafted through this process are manage by the Utility Billing office and can only be drafted from a checking or savings account. The payment can only be drafted on the date that the utility bill is due. Please continue to pay until the "Auto Payment" notification is made on your bill. For credit card automated payments, use Premium Online Account Access to set up recurring payments.

Learn About Charges on Your Statement
What do the charges mean? How are they calculated? Learn more about how you are billed for utility services.

View a Sample Bill
See at-a-glance information about what's on your utility bill.

Learn more about electronic billing
Answers to frequently asked questions about electronic billing.

 

 

 

Last updated Dec 5, 2016