Utility Billing

250 S. 4th St., Room 200
Minneapolis, MN 55415
UBCustomer@minneapolismn.gov
(612) 673-1114
(612) 673-2684 (fax)

Monday - Friday
8:00 a.m. to 4:00 p.m.

Minneapolis Utility Billing

Utility Billing provides billing services for the citizens of Minneapolis for their water, sewer, stormwater, solid waste and recycling services.

Online Account Access ebill-icon
View and manage account information, sign up to receive paperless bills, make one time payments, or set up customer-managed recurring payments. 

NEW! Retail Cash Payments
Utility Billing now offers the option to pay your utility bill in cash at a participating neighborhood retailer. Click here for more information. This new service is convenient, saving you time and money as you no longer need to make a trip downtown between 8:00am and 4:00pm to make your payment... and it's a FREE service!

Sign Up for Automatic Bill Payment
The payments drafted through this process are manage by the Utility Billing office and can only be drafted from a checking or savings account. The payment can only be drafted on the date that the utility bill is due. Please continue to pay until the "Auto Payment" notification is made on your bill. For credit card automated payments, use Premium Online Account Access to set up recurring payments.

Learn About Charges on Your Statement
What do the charges mean? How are they calculated? Learn more about how you are billed for utility services.

View a Sample Bill
See at-a-glance information about what's on your utility bill.

Learn more about electronic billing
Answers to frequently asked questions about electronic billing.

 

 

 

Last updated Aug 15, 2017

QUICK LINKS

Home

Contact us

Email updates

Find a service

About this site

For employees

Accessibility:
For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

CONNECT

311 call center

TTY relay service

 

facebook25x25 twitter25x25 youtube25x25 Minneapolis311icon logo tv 14 footer icon image linkedin_32x32




mpls-logo-white120