Community Planning & Economic Development

Business Licenses & Consumer Services
350 S. 5th Street, Room 1
Minneapolis, MN 55415
Phone: (612) 673-2080
Fax: (612) 673-3399

Monday through Thursday
8:00 AM – 4:00 PM
Friday 10:00 AM – 4:00 PM

Visit Business Portal button

Didn't find what you are looking for?  Visit the Contact 311 web page for information about the City and City services.


Burglar False Alarm Fees

Minneapolis charges alarm owners to recover some of the cost of responding to false alarms. Every time Minneapolis Police receive an alarm call, they take action. False alarms make it more difficult for police to respond to real emergencies, and are costly to the Minneapolis taxpayer. Fees for responding to false alarms are:

First false alarm

$30 registration fee

Second false alarm

$100 penalty

Third false alarm

$200 penalty

The fee continues climb by $100 for each additional false alarm. (The fourth false alarm is $300 and so on.) You may pay a fee in person at our office, by U.S. Mail, or using our online system.  If you make a payment online, you will be entering the False Alarm Portal for payments. 

Preventing False Alarms

Most false alarms are caused by not using the alarm properly, using an outdated alarm, poorly updated equipment, pets, and more. To prevent false alarms in hour home:

Appealing False Alarm Notifications

  • Send a written statement to the Minneapolis False Alarm Unit, within 15 days, to [email protected] or to the Business Licenses’ address below.  

Consumer Information:

Business Office contact information:
Phone # (612) 673-2080
Fax # (612) 673-3399

Business Address
Licenses and Consumer Services
350 S. 5th Street Room 1
Minneapolis, MN 55415
[email protected]

Refund/Appeal Policy
In certain cases and within certain limits, a permit fee or fine may be refunded if an error was made by City Staff.
       ·       A written explanation of refund request must be submitted within 15 days of payment of the fee.  Request refunds by email to [email protected].
     ·       Refunds can be applied to an associated false alarm account or paid by check.

Privacy Policy


Last updated Jun 12, 2019



Contact us

Email updates

Find a service

About this site

For employees

For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

Regulatory Services  ©1997-2019 City of Minneapolis, MN


311 call center

311 TTY relay service

City of Minneapolis Facebook City of Minneapolis Twitter City of Minneapolis YouTube ChaNNEL Minneapolis 311 Watch Minneapolis City Council TV City of Minneapolis LinkedIn

Minneapolis, City of Lakes logo