311 Service Center

We offer City information and services online, over the phone and in person.
Director Mwende Nzimbi
Contact the 311 Service Center

311 and Service Centers one-day closure on 11/19/2025

The 311 call center and the Minneapolis Service Centers are closed Wednesday, November 19 for staff training. You can still submit your request online. We will get back to you on Thursday when regular service resumes.
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311

We are the remote access point for all non-emergency information and service requests.

City of Minneapolis Service Center

We provide many in-person services for the public in a single location.

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Minneapolis 311

Email Minneapolis 311

Phone

311 or 612-673-3000

TTY

612-263-6850

Hours

7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays

City of Minneapolis Service Center

Skyway level

Email Minneapolis 311

Phone

311 or 612-673-3000

TTY

612-263-6850

Address

Public Service Building
505 Fourth Ave. S., Skyway level
Minneapolis, MN 55415

Hours

8 a.m. – 4 p.m.
Monday, Tuesday, Wednesday, Thursday

9 a.m. – 4 p.m.
Friday

See a list of City holidays