311 Service Center

We offer City information and services online, over the phone and in person.
Director Mwende Nzimbi
Contact the 311 Service Center

Reduced hours: 311 Call Center and Service Center will close early on 12/24/25.

The 311 Call Center will close at 4:30 PM CST, and the service center will close at 2:00 PM CST.
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311

We are the remote access point for all non-emergency information and service requests.

City of Minneapolis Service Center

We provide many in-person services for the public in a single location.

Report an issue

Report a different issue

Contact us

Minneapolis 311

Email Minneapolis 311

Phone

311 or 612-673-3000

TTY

612-263-6850

Hours

7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays

City of Minneapolis Service Center

Skyway level

Email Minneapolis 311

Phone

311 or 612-673-3000

TTY

612-263-6850

Address

Public Service Building
505 Fourth Ave. S., Skyway level
Minneapolis, MN 55415

Hours

8 a.m. – 4 p.m.
Monday, Tuesday, Wednesday, Thursday

9 a.m. – 4 p.m.
Friday

See a list of City holidays