Using common questions (FAQs)

Write a sentence explaining the question you're answering or topic you're covering

Add content with more detail in the Accordion Content. Remember that this information will mostly be hidden from site visitors since they have to open each accordion section manually.

Leave the Group heading field blank on the Accordion content type (see image).

Accordion group heading note - for website guidelines only

Use the following wording conventions for elements in common question / FAQ pages:

Breadcrumb: "Topic" Common Questions
- e.g., Flood Insurance Common Questions)
URI: topic-common-questions
- e.g., flood-insurance-common-questions
H1: "Topic" common questions (page header)
- e.g., Flood insurance common questions
Summary: Mention frequently asked questions (FAQs)
- e.g., We share answers to frequently asked questions (FAQs) about flood insurance.
H2 (group heading): Answers to common questions

Using common questions (FAQs)

Answers to common questions

What to include on page

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