Our printable checklist includes a list of the top items to look at when deciding whether a page is ready to be published.

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Checklist overview

• Page settings
  
  • Do not make any changes to settings on the General tab.
• Writing style
  • Reading level at or below grade 8
  • Active voice
  • Friendly tone
• Page name, heading and summary
  • Page name in title case; use & not and; no parentheses; avoid starting a page name with a verb
  • Page heading (H1) in sentence case (except for proper nouns); should be same or similar to page name
• Headings and scannability
  • Headings sentence case (except for proper nouns)
  • Short paragraphs and bulleted lists for lists of three or more items
• Links, PDFs and gateway pages
  • Links all work
  • External links open in a new window
  • Telephone numbers are linked
  • All documents, Smartsheets and other visualizations appear on a gateway page
• Images and icons
  • Images have alt text, have a file size of 200K or smaller, and are high quality.
  • Images are copyright-free or have a signed Tennessen
  • Icons are relevant to the content
• Contact info
  
  • Phone numbers and other contact information for the City appear in a contact content type
  • Contact content type is mirrored