City emergency response

We share what the City will do when there is an emergency.

What we do in an emergency

When a major disaster or emergency happens, the City has the main responsibility for meeting the immediate health and safety needs of its residents.

What to know

Emergency Operations Plan

The City of Minneapolis Emergency Operations Plan (EOP) is a plan that guides how we prepare and respond to incidents.

Emergency Operations Plan (EOP)

Person signing a piece of paper

 

The EOP addresses how we can:

  • prepare for
  • lessen the impact of
  • respond to
  • recover from

many incidents and events.

Read the plan summary

Improving the plan

We cross-check our plan and procedures to make sure the City is in line with:

  • The state’s policies and plans
  • State and federal guidelines
  • Neighboring counties

The plan is a living document. We update it to reflect changes and additions as needed.

How we work with our partners

The City works with, communicates with and relies on our partners to help before, during and following disasters.

Our partners include:

  • Other city and county organizations
  • State departments
  • Federal departments
  • Private and non-governmental businesses and groups

Coordinating efforts with multiple groups

When a specific threat or incident means we need more resources, we may work with other groups.

To do this, we need to:

  • Use our City resources urgently.
  • Work with other cities and partners to plan an urgent use of our resources.

Actions we take include:

  • Monitoring the threat or hazard.
  • Sharing information.
  • Activating a Multi-Agency Coordination System (MACS).
  • Setting up a partial or staffed Emergency Operations Center.

How MACs allow the City to coordinate resources

  • Starting up the Emergency Operations Center.
  • Working and making decisions with multiple groups to support the on-scene incident response.
  • Growing and lessening the number of resources needed to manage the incident or event.

How we respond

Learn the phases we go through when we respond to emergencies and disasters.

Mitigation

Tree crossing sidewalk in South Minneapolis

 

We're set up to help reduce the damage caused by incidents and natural disasters. For example:

  • Tornadoes
  • Hazardous materials spills
  • Floods
  • Severe thunderstorms
  • Snowstorms

These events can create a threat to life and property in Minneapolis.

Response

Two people staring at cell phone

 

We gather and share information about a city:

  • Threat
  • Hazard
  • Emergency situation

We share this info using:

  • Notification and warning systems
  • Joint information centers to keep details in one place
  • Other means to share information, such as our City website

Recovery

Short-term recovery starts right after an incident happens and we've begun response efforts. If short incidents lead to long-term incidents, we'll support the recovery as needed.

Disaster recovery efforts includes action taken before and after an incident happens.

What we do before an incident

We'll explore many ways, and create systems, to engage with:

  • People
  • Families
  • Organizations
  • Businesses

Learn how to prepare for an emergency

What we do after an incident

Damage to City property

When a hazard or threat damages City property, we work with State and Federal disaster recovery efforts partners. They help decide if we're eligible for disaster relief.

What we respond to

The City responds to events or incidents that can create potential hazards to life and property in the City of Minneapolis. 

Person-made hazards

Events or incidents that involve people, or things made by people, may include:

  • Terrorism
  • Hazmat spills
  • Civil unrest
  • Transportation accidents
  • Dams
  • More

Natural disasters

Natural disasters may include:

  • Tornadoes
  • Floods
  • Severe thunderstorms
  • Snow storms
  • More

Technology incidents

A technology-related incident may include:

  • Industry accidents
  • Radiation
  • More

Common City hazards

The top hazards that we face include:

  1. Extreme winter weather
  2. High-speed wind events
  3. Extreme heat
  4. Diseases
  5. Cyber threats
  6. Hazardous-materials incidents
  7. Demonstrations, civil disturbance, and riots

Learn how to prepare

Prepare for an emergency

You can prepare for an emergency by signing up for emergency alerts, preparing a disaster supply kit, and more.

Contact us

Minneapolis 311

Hours

7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays