Sidewalk snow and ice clearing help

You can request help to clear your public sidewalk. There is limited availability.

Get help clearing your sidewalk

You can request help to clear snow and ice from your sidewalk. This is a pilot with limited availability. 

What to know

  • Contact 311 if you need help clearing snow and ice from your public sidewalk.
  • You’ll need to share an email address and the address of the requested clearing.
  • We’ll email you with a case number.
  • If you're not eligible to use this service, we'll connect you with other resources.

Request sidewalk snow clearing help

Related resources

Snow shoveling businesses

See a list of businesses that offer snow clearing services for a fee.

Free sand for sidewalks

You can get free sand to spread on your snow-packed or icy sidewalk.

Snow clearing rules

You're responsible for removing snow and ice from certain parts of your property.

Contact us

Minneapolis 311

Email Minneapolis 311

Phone

311 or 612-673-3000

TTY

612-263-6850

Hours

7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays