Sidewalk snow and ice

You can report unshoveled or icy sidewalks in Minneapolis.

What to do

  • Wait 24 hours after the snowfall ends before you report the sidewalk.
  • If a sidewalk has not been cleared by then, you can report it.
  • You'll need to give your email address and the address of the uncleared sidewalk.
  • We'll email you with a case number.
  • We'll either send a notice to the property owner or do a follow-up inspection.

If the property owner does not clear the walk

We will remove the snow or ice and bill the property owner.

Report sidewalk snow or ice

Learn the sidewalk snow clearing rules

Related resources

Request accessible format

If you need help with this information, please email 311, or call 311 or 612-673-3000.

Please tell us what format you need. It will help us if you say what assistive technology you use.

Contact us

Minneapolis 311

Hours

7 a.m. – 7 p.m.
Monday – Friday

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