311 Customer Service

311 staff can answer any non-emergency related questions. 

Learn more about what 311 can help you with

Office hours

Monday, Wednesday, Friday

9 a.m. - 5 p.m.

Tuesday, Thursday

11 a.m. - 7 p.m.

Community Navigators

Community Navigators can provide cultural or issue-specific support.

Office hours

Tuesday

11 a.m - 1:30 p.m.

Crime prevention specialists

Crime prevention specialists help to create safe communities. They can help you with safety concerns and resolve conflicts.

They can help by:

• Connecting victims with support services
• Offering security advice and safety planning
• Serving as a bridge between police and residents

Learn more about crime prevention specialists

Office hours

Monday, Wednesday, Friday

10 a.m. - 3 p.m.

LEAD Minneapolis

LEAD Minneapolis offers support and information to existing members.

They can:

• Help people connect or re-connect with other services or case managers
• Book an appointment with a doctor or other professionals
• Check in with current members on assessments or goals
• Offer resources like hygiene products or refreshments

Learn more about LEAD Minneapolis

Be@School

Be@School offers support to students and families.

They can help families:

• Enroll in school
• Navigate resources for school
• Connect to educational tools (e.g. laptops, tutoring, internet)
• Advocacy

Learn more about Be@School

Greater Minneapolis Council of Churches (GMCC)

GMCC offers housing services, such as rental help and rapid rehousing. They also offer support for Muslims and East Africans that is culturally-specific.

Learn more about GMCC

Lake Street Safety Coordinator

The Lake Street Safety Coordinator will offer services at this location.