Operations and Engagement

We bring equitable and innovative solutions to Regulatory Services and the city.

What we do

We provide effective and thoughtful public service to our:

  • City
  • Businesses
  • Residents

Our goals:

  • Give residents equal access to resources
  • Connect with communities in need
  • Focus on renter protections
Two people talking

Our services

Equitable and innovative policies and solutions

We strategically support other divisions in Regulatory Services. We help develop policies that support renters and property owners. Our work supports programs such as: 

  • Rental relocation benefits
  • Advanced notice of sale

Data sharing

Share data with the public and support data-based decision-making for the department.

View our dashboards

Community engagement

  • Bring our staff to community events
  • Educate about:
    • Renter protections
    • Role and responsibilities of property owners
    • Animal welfare
    • Parking rules

Licensing and permits

  • Rental licenses
  • Permits for special events and fire safety
  • Commercial and condo registration

Homeless response

We respond to the needs of unsheltered people. We address the health and safety of:

  • Encampment residents
  • Surrounding communities

To do this, we work with:

  • Partner groups
  • Street outreach teams
  • Harm reduction workers
  • County staff

Related information

Contact us

Regulatory Services

Address

Public Service Building
505 Fourth Ave. S., Room 510
Minneapolis, MN 55415

Office hours

8 a.m. – 4:30 p.m.
Monday – Friday

Closed on City holidays

See list of City holidays