311

We are the remote access point for all non-emergency information and service requests.
Contact 311

311 and Service Centers one-day closure on 11/21/2024

The 311 call center and the Minneapolis Service Centers are closed Thursday, November 21 for staff training. You can still submit your request online. We will get back to you on Friday when regular service resumes.
Contact Us

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What we do

We explain what our department does and when to contact 311.

311 customer feedback

You can give feedback on your experience with 311.

Ways to contact 311

There are many ways to contact 311. You can call, email, text or use our mobile app. 

Click the round 311 Help button on the bottom right of any page of this website for ways to contact 311.

Get help from 311

If you need immediate assistance, contact 911.

 

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City of Minneapolis Service Center

Visit the Service Center when you need in-person services from the City.
See services we provide

Contact us

Minneapolis 311

Email Minneapolis 311

Phone

311 or 612-673-3000

TTY

612-263-6850

Hours

7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays