Governing policy: Electronic Communications Policy

Department: Information Technology

Effective: September 10, 2005

Procedure

Departments can request and operate department-level email accounts using the @minneapolismn.gov domain to meet legitimate business needs.

Following the Service Desk process

Users must follow the IT Service Desk process

• Complete an request indicating that an "email only" account is needed and submit it to your department liaison

Roles & responsibilities

• Department heads who request such service shall assign a member of their staff to be the official "owner" of the account with responsibility for monitoring incoming messages.
• The designated owner of the account is responsible for the content of all messages sent from the account, regardless of whether the "From" email address is his/her personal account address or the departmental-level account address.