Use Teams for online meetings

• Microsoft Teams is our City standard for online meetings.
• Teams is installed on all City computers.
• City employees can use audio conferencing to talk with a group on the phone with Teams.
• You can connect with coworkers at the City and external, non-City partners for free.

Standard Teams meeting

• You can hold online calls or meetings through Teams, using your computer speakers or headphones.
• You do not need a dial-in number for this.
• Non-City employees can join in these meetings for free.

Learn how to make a Teams call

Using a dial-in number

We can give you a Teams phone number and host PIN. The number and PIN will automatically appear in your online meeting invitations.

This helps everyone join in the conversation, such as when you're meeting guests who:

• Do not have a computer or smart device available
• Are driving
• Have poor internet reception

Request a dial-in number

• Contact the IT Service Desk to request one.
• Use the subject line "Request dial-in phone number."

Contact the IT Service Desk

Set up your desk phone voicemail

You can configure your voicemail options even when you're away from your desk.

Learn how to set-up City voicemail

Forward voicemails to your City email

City employees can have desk phone voicemails forwarded to their City email accounts. This allows you to listen to the messages from your email.

You can submit a request to IT through CityLife.

Request desk phone and voicemail services

Note: You may need to sign in using your City network account and password. 

Check your voicemail from a phone

Use these steps to check your City voicemail when you're at home or out of the office.

1. Dial the external voicemail phone number: 612-673-5900.
2. Enter your extension, and then press the pound (#) key.
3. Enter your password, and then press the pound (#) key.