City of Minneapolis Service Center

I want to

Book an appointment online

Make an appointment using our app to get in-person help with a permit, license or utility billing.

See my utility account and pay my bill

Pay your utility bill online and on time using our app.

Get directions

See Google Maps for directions to visit the Public Service Building in person.

Find parking ramps and rates

Plan ahead and find parking ramps near the Public Service Building.

What we do

We provide straight-forward and accessible information and services to everyone.

Services we provide

We assist with business licensing, permits and more services.

How it works

You can make a payment, drop-off your paperwork or get help for the services you need.

person with headset at computer

311

Contact 311 when you need remote access to non-emergency information and services.

See what 311 does

Contact us

City of Minneapolis Service Center

Skyway level

Email Minneapolis 311

Phone

311 or 612-673-3000

TTY

Address

Public Service Building
505 Fourth Ave. S., Skyway level
Minneapolis, MN 55415

Hours

8 a.m. – 4 p.m.
Monday, Tuesday, Wednesday, Thursday

9 a.m. – 4 p.m.
Friday

See a list of City holidays

Building hours

Please note the building hours and the service center hours are different.

View the Public Service Building hours

Last updated on January 12, 2023