How it works
![Person using cell phone Person using cell phone](/media/-www-content-assets/images/stock-photos/Person-pressing-buttons-on-phone_pexels-tile-300x225.jpg)
What to expect
- The automated system answers the call.
- It will ask you to select your preferred language.
- It will ask you to say a few words or select options to get an answer to your questions.
Learn more about using the system
Extra help
If the automated system did not answer your question:
- You can start over to try again.
- During the day, after 2 tries, you can get connected to an agent trained to answer your question.
- After hours, you can leave a voice mail. Your question will be answered the next business day.