Billing: Fees & Charges
City Ordinance requires you to have City of Minneapolis Garbage & Recycling services. To avoid additional cost, please follow all procedures for disposal of your household waste.
Minneapolis Utility Billing provides billing services for properties in Minneapolis for water, sewer, stormwater and solid waste & recycling. Each charge is listed on your monthly bill. PLEASE review your invoice to make sure you are being billed correctly.
|Solid Waste & Recycling: Fees - Charges - Credits|
Solid Waste Base Fee Effective 1/1/2020
$25.08 per month per dwelling unit for collection of garbage, recycling, organics recycling, large items, yard waste, and the voucher program.
Large 96-Gallon Cart Disposal (garbage)
$5.00 per month per large cart. Cart dimensions: Older garbage cart: 24" wide x 34" deep x 41" tall. Newer garbage cart: 26" wide x 35" deep x 46" tall.
Small 32-Gallon Cart Disposal (garbage)
$2.00 per month per small cart. A small garbage cart holds approximately two full 13-gallon bags. Cart dimensions: 20" wide x 24" deep x 40" tall.
One-Sort Recycling Cart
No additional charge for this cart. If you consistently have extra recycling and would like an additional recycling cart, you may request one to be delivered at no additional charge. Cart dimensions: Large (95-gallon): 26" wide x 35" deep x 46" tall. Medium (64-gallon): 23" wide x 29" deep x 43" tall.
Green/Blue Curbside Recycling Bin
You were encouraged to keep your old blue or green recycling bin(s) for another purpose following the one-sort recycling roll-out. If you place extra recycling out in one of these bins, the bin will be taken and recycled and you will not be able to get it back.
Organics Recycling Cart (32-gallon or 64-gallon)
No additional charge for this cart. If you have more organics than will fit in your cart, a larger or additional organics cart will be provided at no additional charge. Cart dimensions: Small (32-gallon): 20" wide x 24" deep x 40" tall. Medium (64-gallon): 23" wide x 29" deep x 43" tall.
Minnesota Solid Waste Management Tax & Hennepin County Fee
The State and County requires Minneapolis to collect a tax/fee on mixed municipal solid waste services. State taxes are 15.5% on residential properties and 21.5% on commercial properties. The revenue collected from the fee is used to fund environmental programs such as waste reduction, reuse, recycling, land conservation, and problem materials management. For more information, call Hennepin County at 612-348-3777.
The solid waste base fee has a taxable and a non-taxable component. The taxable component is for mixed municipal solid waste services. The non-taxable component of the solid waste base fee is the portion that pays for recycling, organics recycling, yard trimmings and other materials separated from the waste stream. The entire garbage cart disposal fee is taxable.
Other Fees & Charges
Carts left at the Curb
If you do not remove your garbage or recycling cart(s) from the curb by 7 a.m. the day following your collection, city crews will move your carts and a $12.00 per cart charge will be added to your utility bill per City Ordinance 225.680.
Dirty Clean Ups
If you do not keep your garbage & recycling collection area clean, we will clean it up and charge your utility bill. The 1st clean up within 1 year costs $181/hour or $100 minimum whichever is greater, the 2nd cleanup within one year has a $200 minimum charge, the 3rd cleanup within one year has a $300 minimum charge, and the 4th and each additional cleanup within one year has a $400 minimum charge.
If City crew determine that your property is recycling an excessive number of mattresses or box springs, a per piece fee may be assessed.
If you do not post the house numbers on the property, this office will post them and an $18.00 charge will be added to your utility bill per City Ordinance 225.620.
Removing Extra Garbage or Recycling Cart from your Property
If Solid Waste & Recycling determines that you need an additional garbage or recycling cart and deliver you an additional cart, a $15 charge will be added to your utility bill to have the extra cart removed prior to the six (6) month waiting period. See below for payment information.
Returning Recycling Cart to your Property
If your recycling cart is removed for failure to recycle properly, a $15 charge will be added to your utility bill to have it returned prior to the three (3) month waiting period. See below for payment information.
Switching Garbage Cart Size
There may be a $15 charge may be added to your utility bill if you decide to switch your garbage cart size within the six (6) months of having a different size garbage cart. See below for payment information.
If you do not shovel out your cart(s), a city crew will and a $30.00 per cart charge will be added to your utility bill per City Ordinance 225.680.
An additional $15 charge for administrative processing is added to your utility bill when you choose to combine vouchers. This charge can NOT be paid and the South Transfer Station, it must be placed on the utility bill.
Voucher Over Weight
If you exceed the allowed weight/count at the South Transfer Station, and choose to have your account billed, this office will charge a $10.00 additional processing fee to your utility bill.
Charges for changing garbage cart sizes, returning recycling carts or removing extra garbage or recycling carts may be made in the following two ways:
- Send a check to Solid Waste & Recycling for the amount of the fee with a letter stating the service address and a description of the service requested.
- Fill out the Utility Bill Authorization Form for Solid Waste & Recycling Services to have the fee added to your utility bill. Mail, fax or email the form to Solid Waste & Recycling.
Services included in Base Fee
- Collection of all garbage contained in the cart(s) once a week.
- Collection and processing of all recyclables every other week.
- Collection of up to two (2) large burnable items and up to two (2) boxed, bundled or bagged materials outside the cart per week per Utility Bill account.
- Collection of up to two (2) large recyclable items (appliances, electronics, mattresses, and metal items) every other week on recycling week ONLY per Utility Bill account.
- Collection and composting of all yard wastes, each week from early April through mid- November (weather permitting).
- Provision and maintenance of garbage cart(s).
- Provision and maintenance of recycling cart(s).
- Provision and maintenance of organics recycling cart(s).
- Access to South Transfer Station with six (6) vouchers per year per Utility Bill account for disposal of excess garbage, move-out, cleanout, or construction and demolition debris. (2,000 lbs. and up to two large items per voucher)
- Access to South Transfer Station with two (2) vouchers per year per Utility Bill account for tire disposal. (8 tires per voucher)
- Education program with direct mail pieces, maintenance of website, involvement with neighborhood and community meetings, and presentations to schools and civic organizations, etc.
- Customer service staff, fielding 1500-2000 calls per week for information, and complaints.
- Coordination of special events such as Hennepin County Household Hazardous Waste (HHW) collections, University move-out enforcement (Marcy Holmes, Southeast Como, Prospect Park), etc.
- Field services to customers which includes rules and ordinance enforcement, explanation of special programs, special services, assistance, etc.
- "Clean City" activities, including:
- Graffiti response coordination
- Dirty collection point cleanups
- Illegal dumping cleanups
- Neighborhood CleanSweeps
- Litter container collection, maintenance, placement, and removal
- Requests for litter clean-up supplies
- Coordination of Adopt-a-Block, Adopt-a-Litter Container, Adopt-a-Recycling Container, Adopt-a-Street, Adopt-a Highway, Adopt-an-Ash Receptacle, and other community involvement programs.
How do I dispute a charge?
Please call our office first so we can answer any questions that you have relating to charges on your bill. You still have the right to file a dispute if you do not agree with our reason(s). We can email, fax or send you our dispute form or you may place your dispute in writing and mail, fax or email it to our office.
Only the person listed as the utility bill payer can dispute a charge on the account. The written dispute letter must include: your complete name, service address, telephone number, account number, dollar amount, and the reason for your dispute. Note: If the dispute is for a rental property, please be sure to include both the rental property service address and your contact address.
Last updated Jan 3, 2020