Firefighter Response Time

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Why This Is Important

Fire Department Response Time Maps

Response time is one of several measures contained in the National Fire Protection Association's (NFPA) standards designed to minimize the possibility and effects of fire and other risks, and to provide an evaluation tool for fire departments nationwide. The association's standard for response time is for fire departments to respond to an emergency in five minutes or less 90 percent of the time. Response time can be a life or death issue since research has shown that medical intervention begun within five minutes of a traumatic injury or cardiac event gives the patient a much greater chance of survival.

What's Being Done

The Minneapolis Fire Department uses a Computer Aided Dispatch (CAD) system to help meet the NFPA response time standard. CAD contains automatic vehicle location technology that allows 911 dispatchers to identify and send the closest vehicle to any call for emergency service. In addition, the CAD system provides valuable response time data citywide and for each fire station. This data allows for regular assessment of the assignment of personnel and apparatus and helps the department determine the most effective response strategies.

About This Measure

This chart shows the percentage of time Minneapolis Fire Department crews arrive at an emergency in five minutes or less. The department continually monitors its performance related to this target and uses the data and maps generated to weigh decisions about equipment and personnel placement to best address areas of the city that need improvement.

The maps linked above illustrate, by neighborhood, the percentage of time a Minneapolis Fire Department emergency vehicle arrived on scene in five minutes or less. The total number of fire and emergency medical response calls is also shown on the maps.

Last updated Feb 20, 2013

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