Public Works

Surface Water and Sewers
1911 E. 26th St.
Minneapolis, MN 55407
(612) 673-2405

Minneapolis Sewer Operations - Contact Information

Sewer Problems
Street Flooding Problems  

Water Contamination

Construction and Permits

Street Maintenance

Sewer Problems

Problem DescriptionWho to CallWhen to CallPhone Number (s)
Sewage backs up in your home through your toilet, tub or floor drainSewer OperationsWeekdays
7:00 AM to 3:30 PM
(612) 673-5625

(612) 490-5568

To report a problem or suspected break in a sanitary sewer or storm drain structureSewer OperationsWeekdays
7:00 AM to 3:30 PM

After Hours

(612) 673-5625

(612) 490-5568

To report problems with rats* in your home or the sewer system, sewer odors, or sink holes in the streetSewer OperationsWeekdays
7:00 AM to 3:30 PM

After Hours

(612) 673-5625

(612) 490-5568

* Minneapolis Sewer Maintenance does not handle other kinds of pests

Street Flooding Problems

Problem DescriptionWho to CallWhen to CallPhone Number (s)
To report flooding or drainage problems on streets or in alleysSewer Operations

or

Surface Water & Sewers Sewer Information

Weekdays
7:00 AM to 3:30 PM

After Hours:
6:30 AM to 4:30 PM

(612) 673-5625

(612) 490-5568

(612) 673-2405

To get a catch basin (storm drain inlet) unpluggedSewer OperationsWeekdays
7:00 AM to 3:30 PM

After Hours

(612) 673-5625

(612) 490-5568

To get FEMA floodplain designation Minneapolis Zoning DepartmentWeekdays
8:00 AM to 4:30 PM
(612) 673-5836
To get storm or sanitary sewer information or flooding history for your areaSurface Water & Sewers Sewer InformationWeekdays
6:30 AM to 4:30 PM
(612) 673-2405

Water Contamination

Problem DescriptionWho to CallWhen to CallPhone Number (s)
To report illegal dumping of anything besides clean water into the storm drain systemMinneapolis Environmental ManagementWeekdays
7:00 AM to 3:30 PM
(612) 673-3867
To report suspected illicit discharge of industrial wastes to the storm drain systemMinneapolis Environmental ManagementWeekdays
7:00 AM to 3:30 PM
(612) 673-3867
To report accidental chemical spills on roadways911

or

Street Maintenance

24 hours a day

7 days a week

911

or

(612) 673-5720

To report suspected water quality problems at lakes, streams or riversMinneapolis Park and Recreation BoardWeekdays
8:00 AM to 4:30 PM
(612) 230-6400
To report suspected water-borne illnesses or disease-causing contamination of surface or ground waterMinneapolis Environmental Services

or

Hennepin County Epidemiology Updates

or

Minnesota Department of Health, Acute Disease Investigation and Control Section

Weekdays
8:00 AM to 4:30 PM
(612) 673-2170

(612) 543-5230

(612) 676-5414

To report problems with untidy garbage disposalSolid Waste & RecyclingWeekdays
7:00 AM to 3:30 PM
(612) 673-2917
To report problems with animal waste on private propertyContact 311 by emailWeekdays
7:00 AM to 7:00 PM
311

or

(612) 673-3000

To hear updates about possible beach closingsMinneapolis Park and Recreation Board Swimming Beaches24 hours a day

7 days a week

(612) 313-7713

Construction and Permits

Problem DescriptionWho to CallWhen to CallPhone Number (s)
If you are in the planning stages of a project that requires an Erosion & Sediment Control Permit:Paul ChellsenWeekdays
7:00 AM to 3:30 PM
(612) 673-2406
If you are in the planning stages of a project that requires a Stormwater Management Plan:Paul ChellsenWeekdays(612) 673-2406
To report a construction site erosion control problem (dirt or sand from a construction site spilling onto the street and washing into a storm drain or body of water)Minneapolis Environmental ManagementWeekdays
7:00 AM to 3:30 PM
(612) 673-3867
To get a permit for disconnection of roof rainleaders or area drains that are connected directly or indirectly to the sanitary sewer systemMinneapolis Environmental and SafetyWeekdays
7:00 AM to 3:30 PM
(612) 673-5899
To get a permit for a utility connection to a City storm or sanitary mainUtility ConnectionsWeekdays
7:00 AM to 3:30 PM
(612) 673-2451
To get information on a public storm drain project or sanitary sewer project in your areaSewer OperationsWeekdays
7:00 AM to 3:30 PM
(612) 673-5627
To get information on storm drain or sanitary sewer locationsSurface Water & Sewers – Sewer InformationWeekdays
6:30 AM to 4:00 PM
(612) 673-2405

Street Maintenance

Problem DescriptionWho to CallWhen to CallPhone Number (s)
To request street sweepingStreet Maintenance24 hours a day

7 days a week

(612) 673-5720
To report any problem on streets or sidewalks, where you are unsure of the cause or the problem requires immediate action311

or

Street Maintenance

24 hours a day

7 days a week

311

or

(612) 673-3000

or

(612) 673-5720

Last updated Feb 6, 2014