Products and Services
Cultural engagement – The Access and Outreach team builds connections with communities where cultural norms or practices, language or disabilities limit knowledge and access to government. NCR staff directly engages the African American, Southeast Asian, Latino, American Indian, East African, LGBT, Senior and Disability community.
City Academy - This is a yearly program that runs for 5 weeks and is intended to give residents interested in getting involved in City government a quick overview of how the City functions.
City boards and commissions - NCR provides general outreach and awareness to Neighborhood and Cultural Communities for the Spring and Fall Cycles of the boards and commissions streamlined process. NCR also works closely with the Clerk’s office on general boards and commissions related information. NCR also provides staff support to 4 City boards and Commissions.
Community Connections Conference - Meeting each year that brings together the Community, Neighborhoods, Cultural Organizations and City Departments to network and tackle important issues facing Minneapolis.
Monthly newsletters - The newsletter is produced monthly and provides updates about the work of the NCR department as well as other important City information to a contact list of over 2,000 people.
Americans with Disabilities Act - Consults City of Minneapolis Departments on providing equal access for people with disabilities to participate in and/or receive benefits of City programs, services and activities.
Auditing and financial readiness - Arranges for audit services and assists with required state and federal filings for neighborhood organizations.
conflict resolution- Assisting boards and committees with codes of conduct, pointers for participation, IAP2 Principles for Meetings, How to run effective meetings, Roberts Rules of Order, Understanding cultural norms and working with diverse participants in the community. Note: NCR does not facilitate mediation but can recommend outside agencies and experts.
City department consultation - Consults City of Minneapolis Departments on Community Engagement Plans on a particular issue, project, policy, etc. Each community is different and NCR staff can help tailor strategies to have the most effective reach for important City messages.
legal consult -Provides legal services to neighborhood groups on employment law and non-profit law (via contract).
Risk management - Arranges for Director and Officers insurance for most neighborhood boards and tracks General Liability insurance policies for neighborhood organizations.
Directory of services for neighborhood organizations - NCR provides guidance and support for neighborhood organizations in a number of ways. this directory is a listing of all of the services provided.
Language Access Plan - Consults City of Minneapolis Departments on interpretation, translation and engagement strategies to effectively relay information to non-to-limited English speaking residents. This may include the use of video, radio, TV, as well as print. NCR can help determine where an agency’s money is best spent. NCR also provides oversight of language contracts and assists with accuracy of translated materials and equipment for face to face interpretation of one language to another. To request translators, interpreters and interpreting equipment it is critical to give as much notice as possible. Last minute requests result in higher fees for these services.
One Minneapolis Fund, Community Innovation Fund (CIF) and Community Participation Program (CPP) - NCR manages program eligibility, guidelines, award decisions and reimbursement requests. The NCR staff works with grantees to make sure that program guidelines and funding requirements are followed.
Neighborhood Revitalization Program (NRP) - NCR staff assists neighborhood organizations with remaining NRP funds in managing those funds and expending them according to their neighborhood plans. This includes setting up contracts with City departments and various other government and non-profit agencies.
Community Dialogues - Community Dialogues are facilitated conversations, supported by NCR, between City departments and cultural communities as well as other under-represented groups (people with disabilities, renters, etc.). Community Dialogue conversations are tailored to each department’s needs and City staff will have the opportunity to meet with community leaders and residents for discussions on specific issues/topics that the department is addressing (health, housing, etc.). Dialogues can also be a broad conversation with a particular community about their history, relevant community issues, barriers the community is facing, etc.
Learning Labs - Financial Management, Community Development, Community Organizing, Running Effective Meetings, Cultural Engagement Strategies, Working with Seniors, etc.
Neighborhood Board Trainings - Includes overview of NRP Neighborhood Revitalization Program, CPP Community Participation Program, Neighborhood Priority Setting, Neighborhood Financial Updates on City Funds, How to re-allocate City funds, Policies and Procedures, Risk Management, Duties of Care, Loyalty and Concern, and other resources for neighborhood boards.
Last updated Jan 6, 2016