Community Planning & Economic Development

Minneapolis Development Review
250 S. 4th St., Room 300
Minneapolis, MN 55415
(612) 673-3000

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On this page
How do I get a User Account?
What permits are available?
How do I pay?
What computer set up do I need?
What is the refund policy?
What are the CyberSource Reason Codes?

Home Improvement Permits Online

Home Improvement Permits Online for licensed contractors on 1 and 2 family dwelling unit properties. Contractors can apply, pay, and receive several simple (no plan or site review required) permits using the Web.

Use Online Permitting

Access hours to online permitting are:
Sunday, Noon - 7:00 PM
Monday through Saturday, 2:00 a.m. - 7:00 p.m.


How are we doing? Take the Minneapolis Development Review Customer Survey. The survey takes 5-10 minutes to complete. Thank you!

How do I get a User Account?

Contact Minneapolis 311 at (612) 673-3000 to request more information or if you experience problems with the user sign up. User Sign-Up You must be a licensed contractor to use Home Improvement Permits Online.

After your user account is set up you can access the online permit system, for help navigating the system please refer to the Online Permit User Guide.

What permits are available?

Three types of simple permit (no plan or site review required) and associated scopes of work are available Online:


BOTC-Exterior Structure Maintenance

BSU-Street Use permits for dumpsters or storage containers

Residential HVAC Replacement Permit:

a.  Radiation piping for space heating

b.  Supplies & returns 4 openings or less (greater that 4 openings go to level 3)

c.  Fresh air intake, air cleaner, humidifier, venting, fans, gas piping (heating systems only), radon mitigation and other accessories.

d.  Air conditioner add-on or replacement

e.  Solid fuel heating devices (wood, pellets, etc.)

a.  Replace boiler plus incidental piping

b.  Replace furnace only with or without A/C - plenum included (no duct work beyond plenum)

c.  Add or replace space heating unit

a.  Remove existing system and install new (boiler or forced air system)

b.  Install a new system to serve an existing non-conditioned space or addition


How do I pay?


 You can use the following credit cards:

You must be able to supply the cardholder name, address, card number, expiration date, and a valid e-mail address, or your permit cannot be processed.

Please make sure your e-mail address is correct, as this address is used to send you a digital copy of your receipt.

All credit card information is secured using VeriSign® SSL encryption.

What computer set up do I need?

The following computer capabilities are required:

What is the refund policy?

Refund Policy (pdf)

What are the CyberSource Reason Codes?

The CyberSource Reason Codes (pdf) is a list of reason codes returned for credit card services when you process an online transaction.

What are the CyberSource Reason Codes? (pdf)




Last updated Jun 21, 2013